Hot tubs are designed to help you relax. However, every now and then, something unexpected can happen. Cloudy water, foam from the wrong products, or a sudden change in your water balance can feel stressful in the moment. The good news? These issues are almost always easy to fix, and even easier to prevent with the right steps.
In this Facebook Live replay, Master Spas experts Ben Gilliam and Mari Cuticelli share the most common hot tub mistakes they see from owners — including some memorable stories — and how to resolve them. They explain what went wrong, why it happened, and the quick solutions that help you get back to enjoying your spa.
In this session, you’ll learn:
- Why household soaps and sudsy products create foam overload — and how to clean it up
- How to restore clarity when water becomes cloudy
- Why off-gassing after chlorination helps protect stainless steel components
- When it’s best to drain and refill the spa instead of correcting water chemistry
- Tips for preventing pests and critters from finding their way inside the cabinet
- How to confidently troubleshoot small issues at home
Owning a hot tub doesn’t require perfection. With simple care habits and a little guidance, you can keep your water clean, your equipment working properly, and your experience enjoyable season after season.
Watch the full replay for easy solutions to the most common hot tub challenges.


