Frequently Asked Hot Tub Questions

Why should I consider a hot tub?

Warm water therapy has proven to be beneficial in healing, relieving and preventing injuries. For many people, it also helps to ease the stresses of everyday life, as well as provide a great environment to reconnect with family and friends.

How do you install a hot tub?

While each installation is unique, a hot tub can be installed in a few hours by a qualified, knowledgeable delivery crew. The crew will move the hot tub into your space but the equipment needed will depend on access. The crew might use a dolly, forklift or crane. One of our network of local dealers will be able to assist you in this process to make sure things go as smoothly as possible.

What is the best foundation for a hot tub?

A hot tub needs a solid, level surface that can support the weight of a hot tub when filled. Master Spas recommends that a hot tub be placed on a reinforced concrete pad.

When choosing the perfect spot for your hot tub, consider the view you will have when sitting in the spa. To view some actual hot tub installations, please click here.

For more tips and information about how to install a hot tub, download our Backyard Planning Guide.

Can you put a hot tub indoors?

Absolutely! With the proper preparation, a hot tub can be installed inside. How do you plan for an indoor hot tub? Learn more here.

Can you install a hot tub in the ground?

Portable hot tubs can be installed in a properly prepared vault for an in-ground look. When you choose to put your hot tub in the ground, you will need to make sure you have access to the equipment and service panel.

I want to install a spa but my neighborhood has an HOA. What should I do?

While it will depend on the HOA, most covenants allow you to install a hot tub or swim spa. Why? Spas are considered portable, self-contained units. If you need approval, it’s important to be clear that it is a spa — not an above-ground pool. Master Spas also makes locking hot tub covers that often meet HOA safety guidelines.

Are hot tubs a lot of maintenance? How much work is a swim spa?

We understand that you are looking to purchase a hot tub or swim spa to relax and not add one more thing to your “to-do” list. That’s why every Master Spa features our patented, time-saving EcoPur Water Purification System. This mineral filtration system reduces the time and amount of maintenance needed on your hot tub. Using a combination of natural elements, like copper and zinc, the unique filtration process leaves the water crystal clear and silky smooth feeling.

Master Spas' exclusive DuraMaster Cabinet is also maintenance free and nearly indestructible. Oh by the way, it comes with a lifetime warranty as well.

How do I see a Master Spa in person?

Master Spas hot tubs feature our patented EcoPur Water Purification System, which utilizes natural minerals to clean the water. We do not manufacture a saltwater hot tub. While a saltwater hot tub is marketed as a better option, they require just as much maintenance as a mineral spa and are often more expensive.

Are Master Spas energy efficient?

Yes. Every Master Spa is built to exceed the most stringent energy standards. Master Spas uses a full foam insulation, which does not lose its insulating value over the life of your hot tub. The insulation, which is environmentally friendly, is sprayed onto the shell and plumbing of every spa and expands to fill every area ensuring you have the most energy efficient hot tub on the market.

Master Spas also manufacturers a high quality insulated, locking cover that plays a big part in keeping your energy bill down.

Overall costs of operation of your hot tub are also dependent on the size of the spa, where it’s located, and how often it is being used.

Visit this page for more information on our energy efficient spas.

How much will my energy bill increase?

The cost to operate a hot tub will vary based on how often you use it and the price per kilowatt/hour in your area. However, Master Spas hot tubs are designed to be energy efficient to keep utility costs low. Most hot tubs cost less than $30 per month to operate.

Does my spa need to have any special plumbing installed?

No. You will never need any special plumbing run to or from a Master Spa. Models are self-contained and all of the plumbing is inside the cabinet. To fill the hot tub or swim spa, you just need a simple garden hose. Your hot tub also has an easy-to-access drain fitting that you can attach a garden hose to when you need to change the water.

What type of power does a hot tub require?

Most hot tubs require a dedicated 220V/50a system. Our owner’s manual can help you to determine exactly what you’ll need in addition to a qualified electrician. Some of our smaller hot tubs can be hooked up to a dedicated 110V/15a outlet. Hot tubs hooked up to 110V will generally have fewer therapy jets and smaller powered pumps and heaters.

Are hot tubs and swim spas safe?

Master Spas is committed to providing a safe hydrotherapy experience. Every Master Spas model has been built to stringent standards and has the mark from Electric Testing Labs (ETL), the worldwide leader in safety testing. As with any other product that involves water, you should follow all electrical precautions outlined in our owner's manual and your local electric code. And even though our portable spas come with locking covers, you should never allow children to play around the spa without adult supervision.

How do I see a Master Spa in person?

This is easy. Just click here to find a local dealer, and you can visit them to see our products in person. Rest assured you will have a great experience visiting one of our dealers.

How do I find the perfect spa for me?

Finding the spa solution that’s perfect for you can seem complicated. There’s so much choice, so many features, and myriad models – you simply don’t know where to start. But your local Master Spas retailer can help guide you through the buying process. From assessing your site to learning more about your lifestyle, the retailer will present you with recommendations and prices.

Some questions to ask yourself:

  • How many people will use the hot tub or swim spa?
  • How much space do you have in your backyard?
  • Do you want a lounge (reclining) seat or an open arrangement?

I want to start enjoying my hot tub. How can I quickly set it up?

Congratulations on your hot tub purchase! We offer a Quick Start Water Care Guide that you can download here.

I’m actually more interested in exercising or swimming. Do you make swim spas?

Yes. Master Spas is actually the world’s largest swim spa manufacturer. Michael Phelps Signature Swim Spas feature a propulsion water current and the Wave XP Pro System, which is ideal for competitive swimmers. H2X Fitness Swim Spas include models for aqua therapy, exercise, and family fun, as well as performance swim spas for swim training.

How much does a hot tub cost? What about the price of a swim spa?

Master Spas specialty retailers set their own prices, as factors such as shipping and special features can affect the cost. Typically, though, hot tubs start at about $6,000. Swim spa prices range between $20,000 and $55,000.

Do you offer financing?

A hot tub is an investment in your overall health and well-being. The cost of a hot tub varies depending on the model and features you choose. Based on the price, you might choose to finance part of the hot tub. Your local Master Spas retailer can assist you with financing a hot tub.

Can I trade in my old hot tub?

Trading in your old hot tub can be a great way to upgrade your spa while saving money. Not every Master Spas retailer offers a trade-in program; however, many do. Contact your local dealer to learn more.