Customer Support

MasterSpas is committed to providing legendary support and ensuring your experience is as relaxing as possible. When you purchase a hot tub, we don’t just send you on your way. You are supported by the MasterSpas customer support team and our global network of dealers and contract service centers.

If you're an existing owner, please register your product to help us serve you better. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more.








Full Support Nationwide

Contact My Dealer

You can find contact information for your local hot tub dealer using our dealer locator. Current owners can also request service using the online service request form.

Commercial Sales and Retail Sales Requests

For more information about dealership opportunities with exclusive territories, email sales@masterspas.com.

Contact MasterSpas Customer Service

Mon.-Thurs. 7AM — 5PM ET
Fri. 8AM — 12PM ET
800-860-7727
customerservice@masterspas.com

Headquarters

6927 Lincoln Parkway
Fort Wayne, IN 46804
260-436-9100