Customer Support

At Master Spas, we never just sell you a hot tub and send you on your way. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers.

Master Spas is committed to providing our customers with legendary support. If you’re an existing owner and have not done so already, please register your product to better assist us in supporting you.



We want your experience to be as relaxing as possible. Know we’re always here for you with our valuable online resources, including how-to videos, FAQs, owner’s manuals and more.



Young girl in a hot tub

Master Spas office

Full Support Nationwide

Contact My Dealer

You can find contact information for your local hot tub dealer using our dealer locator. Current owners can also request service using the online service request form.

Commercial Sales and
Partnership Inquires

For more information about dealership opportunities with exclusive territories, email sales@masterspas.com.

Contact Master Spas
Customer Service

Mon.-Thurs. 7AM – 5PM EST
Fri. 8AM – 12PM EST
800-860-7727
customerservice@masterspas.com

Headquarters

6927 Lincoln Parkway
Fort Wayne, IN 46804
260-436-9100