Owning a hot tub or swim spa should feel simple, but questions come up: Why is my water cloudy? How do I maintain my filters? Should I build an enclosure?
During a recent Ask Us Anything Facebook Live, Master Spas specialists Ben Gilliam and Mari Cuticelli tackled these questions and more. This session includes from everyday water care to product sneak peeks — with a mix of expert advice and real-life experience.
A top concern for some spa owners is cloudy water. What causes cloudy water and how do you fix it? In this video, Ben and Mari explained how consistent chlorination, shocking, and balanced pH levels keep water clean and clear. They also offered solutions for how to maintain spa weather when on vacation, including whether you can use a floating sanitizer system.
Swim spas are designed to be used and enjoyed year-round. However, there are times when you want some protection from the elements. But is it OK to build an enclosure around your spa? The duo broke down the importance of ventilation and dehumidification, and why a simple ceiling fan isn’t enough. Owners also learned the best way to buy filters, replacement parts, and OEM covers.
Curious about the Master Clear Salt System? This salt system is currently available for Master Spas hot tubs, including the Michael Phelps Legend Series and Twilight Series. But is there a salt system for swim spas? In this video, Ben and Mari share that a salt for swim spas is in development, with 2026 as the target release.
Beyond maintenance, the session highlighted the life-changing benefits of aquatic therapy. Ben shared his own rehab journey using a swim spa after injury, showing how water workouts can speed recovery and make exercise more enjoyable.